Frequently Asked Questions
RETURN POLICY We offer a not return policy due to each item being made to order or customized.
EXCHANGE POLICY We offer exchanges only in certain instances. Please email us with any concerns or help!
WHAT SIZE SHOULD I ORDER? All of our shirts are Unisex sizes. Each shirt will include a picture including sizing information.
RETURN SHIPPING FEE We offer no returns except under certain conditions. If you have been approved for a return or exchange, shipping fee will be paid by customer.
REFUNDS We offer no refunds except under certain conditions. If you have any concerns or questions please email us!
HOW IS THIS PRODUCT MADE? Tumblers and cups are made using sublimation, vinyl or UV Dtf transfers. Apparel is made using options of the following: bleaching, sublimation, DTF transfers, or vinyl. Majority using sublimation with a commercial grade heat press or DTF printed by commercial printers.
HOW DO I CARE FOR MY PRODUCTS? Instructions for care of your products will be included in your order. Tumbler/cups using sublimation- may be put in the dishwasher and microwave, Top Rack Recommended. Tumblers/cups using vinyl-handwash only Tumblers/cups using UV-DTF transfers- for lasting color and life, handwash only. Use discretion if in dishwasher and top rack only. Apparel- for the longest life you your apparel, please no dry cleaning, bleach or high heat. Otherwise wash normally.